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NigelR1000, Thank you for contacting the Dell Community Forums.  The disc labeled "Dell Reinstallation CD XP Home SP2" contains a version of Windows XP Home SP2 which is for all intents and purposes identical to the version found on a retail CD.  The only difference is the Dell CD is designed to work on systems with a Dell BIOS, while a retail CD will work on any computer, provided you have a valid product...

"To be the master on the ide cable it needs to be connected to the connector at the end of the ribbon cable. If there are jumpers on the back of the drive then the jumper need to be set to master position ."   All drives Must be jumpered Cable Select in a Dell, then the position on the cable determines which is master or slave. End of the cable is Master, middle connector is Slave.   Here is a...

Welcome to the forums     I agree with the above advice. An inability to get past F8, is usually caused by the keypress not being recognised? Wireless keyboards are the main reason for this, because wireless devices aren't recognised, until after drivers are installed. The only way around it (as suggested), is to use a wired keyboard for the initial setup.  Once the OS and drivers are installed, you can then...

chels15: I think what winds me up most is receiving the Dell card with my pc directing me to support.dell.com/pcrt suggesting I can obtain a copy of OS cd from there when in fact as i'm in the UK that site appears to be of no use to me.  Surely Dell should supply this card with relevant information for the country of purchase. No pun intended, but the card supplied with computer purchase is best card to play in your...

Ricohoc,   You already have the operating system on your computer, correct? If so, I'd consider making a slipstream disk using nLite . You can include the hotfixes that Microsoft already loaded on your system and you'll have less time updating the computer with Windows Updates.   I would also add the drivers that are on your computer already. Download   Wndrvrbckup Backup Utilities and...

rmoister, Thank you for using the Dell  Community Forum. What system are you upgrading to win 7 that is having all these issues?

with the cd disconnected and the dvd at the end of the cable it should be the master by default.

The page works best with IE, so don't change that. What you might need to change is the popup blocker. Disable it and see if it works now.

i runned the tests and all my hard drives passed .What can  i do now?  

Hi gups, You can't do an upgrade from XP to Win 7. However, I think that the disc dell supplied you is an full Win 7 Pro disc, hence an clean install. What you can do is to go into Control Panel, Disc management, then create another partition, then install win 7 Pro there, and duel boot. Or put another drive in, and install Win 7 Pro there, and duel boot from there.