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The link I have in my second post is the direct link to the sound driver download.  That is as far as we can get.  Click on the BLUE "Download" button.  If it won't download for you, have a friend do it and see if they get the download and if they can they can either burn a CD or put it on a USB memory key for you.    DO NOT use the Dell Download manager or click the Add to...

Do you now have the speaker icon in the taskbar? If you look in "Device manager" do you see any hardware that lists a problem? Visit the Windows update page and choose the option "Custom". See if any updates are provided. You now seem to have sound, you may need to just adjust some settings.

EDIT:  Before working inside your computer, follow the guidance found here:  Before You Begin . One last thing to do, and then I think you are left with going back through the steps already taken to be sure one hasn't been missed.  The Dimension 2400 is now old enough that the NVRAM (CMOS) battery may have low voltage.  If you haven't replaced it, you should do that at this...

well, i thought it did. i can play things such as songs but no system sounds or sound from the net.  when i open the sounds and audio devices properties screen, under the volume tab it says no audio device.  if i try to play a system sound i get an error window that says "Windows cannot play the sound %SystemRoot%\media\Windows XP Error.wav. Your sound card may be in use"

I had to wait until grandkids could tear themselves away from soundless Roblox. I pulled speakers from another computer with working sound and used them on the Dimension 2400.  Still no sound.  All speakers, etc. are properly connected and powered. The sound passed the diagnostics test with flying colors - there is definitely a functioning sound emitting device in this computer - but it...

I would get the 9800 GT.  It is a good brand and a good card with good reviews.  Even though they are both basically the same and Nvidia just made a name change, the 9800 GT is newer and will probably run cooler than any older 8800 GT you might find as they did make some minor changes on the board. 

Hi, I did not think we had any other problem until installing the new card did not solve the problem.  I'm afraid I don't know how to boot up in safe mode; I will try the F12 when I find the diagnostic CD (apologies for being rather helpless, I guess I'm at the bottom of a learning curve).  Should there be a CD with the card for the driver or do I download one from the net?  I will listen for beeps...

Thanks for your interest Alexandra, I have tried what you suggested without any change in the audio. I am going to see if I can pick up a later Dell computer tower and system to use with my monitor and kb etc. It is nice to know someone is interested in other peoples problems with computers.   Regards  Bruce

The HD died (3 days into a new PC!) but that will give me a new factory imaged operating system (vista) and I can try the speakers without any upgrades before doing anything with win 7.  That will give me the answer I think and if they work then I can go after Tech Support with a loaded gun!  Will post results.

McAfee controls the subscription, not Dell.   You should have a McAfee icon in the system tray - open it up and see if it shows the expiration date. Not a good idea to go without some kind of protection on the Mini.    How often you're on the internet doesn't count - it's where you go that does.  One bad click and you're in trouble - whether it's 5 minutes or 5...