In-Game Customer Service | Forum profile

Quote: Originally Posted by hellz_kiss I was trying to send a tell to a guildie and accidentally hit 'report gold spamming' how do i fix it???? lol. It should have opened a ticket under your name reporting him as a gold spammer. Hit ESC in game, and then Help, and look under your support tickets to see if it is there. You should be able to leave a comment.

Hello Turbine, I am a very happy and proud member of the DDO Community. I've been a subscriber for a few years now. I've been buying TP like crazy since Unlimited arrived and I haven't noticed not receiving any free points until this month. I've never received an in-game mail message with my subscriber points. I've never noticed my TP balance going up because of any free points. Is there a way I can definitively check...

Sign Up date is the 2nd Billing Date is the 14th Turbine Points = 1884 Favor = 1905 Getting close to "earning" the first 1000 points for Festivult.

Quote: Originally Posted by XtremDandD Well the VIP programme page says that VIP includes all races... Or does the in-game mechanics thing mean I have to gain favour to open Drow up even though I'm paying for the account? That's really pretty underhand in terms of marketing. X No. It does not say that. It says: * Select races and classes may still require the use of game mechanics to unlock for free

I did bug report it, but how do I determine if it is WAI, it states right in the Bug Report form that they are not replied to... although a message saying "hey we need more information." is a good indication that it may be a bug It brings up a bigger question. How do players who encounter what they consider to be strange behaviour determine if it is WAI or a bug? If the GM cannot help and Bug Reports are not replied to how do...

Still have not received my points and now it's the 11th of December. Maybe they are waiting for Christmas?

i did, said it takes 1-2 weeks for a response, guess since im no longer a vip im not a priority :P i canceled the sub right after making it as the card i used will expire before it was due again and i was gunna switch it to the new card. It said the status will continue till the month ended, 5 days later its gone. I reactivated the sub, looks like it charged me another 15 bucks too. Hopefully they figure sumtin out, or can credit me for next...

So... I can't build a veteran. I have plenty of favor, but when I generate a PC I do not begin play on the airship as I am told, by players, that I should. I unlocked veteran weeks ago and never read the message, was there somthing in there that I may have missed? Thanks!

Quote: Originally Posted by rexydon I am having the same problems. But to be honest. I personally don't care too much about the points. Why do I need them if by paying per month I'm getting all the stuff that I would be using the points for? The points aren't the selling point for me and not getting them will not cause me to cancel my payments. All that said tho I agree if you say that its going to happen then make it happen....