Contact Center - Multimedia customer contact and speech solutions | Forum profile

Forum profile page for Contact Center - Multimedia customer contact and speech solutions on http://www.cisco.com. This report page is the aggregated overview from a single forum: Contact Center - Multimedia customer contact and speech solutions, located on the Message Board at http://www.cisco.com. This forum profile page summarizes the general forum statistics such as: Users Activity, Forum Activity, and Top Authors, which are reported in either a table or graph below for a given reporting time period. Additional forum profile information for "Contact Center - Multimedia customer contact and speech solutions" on the Message Board at http://www.cisco.com is also shown in the following ways:

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Site:	Cisco Systems: Networking Professionals Connection (site profile, domain info cisco.com)
Title:	Contact Center - Multimedia customer contact and speech solutions
Url:	http://forum.cisco.com/eforum/servlet/NetProf?p...
Users activity:	18 post per thread
Forum activity:	0 active threads during last week

Posting activity on Contact Center - Multimedia customer contact and speech solutions:

	Week	Month	3 Months
Threads:	0	208	735
Post:	0	357	1,345

Contact Center - Multimedia customer contact and speech solutions Posting activity graph:

Posts by: day week month

Top authors during last week:

No active authors during last week.

Latest active threads on Contact Center - Multimedia customer contact and speech solutions::

Cisco Systems: Networking Professionals Connection

RE: UCCX support for Active Directory Single Sign On

Started 6 months, 1 week ago (2009-05-28 09:50:00) by aketata@3s.com.tn

Hi, Until Version 5.x thsi feature is not possible.

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RE: Playing prompt to called number before transfering call

Started 12 months ago (2008-12-08 12:35:00) by ccharlebois

Sure. Use the Place Call option, play out the prerecorded message and present a menu option that instructs the caller to press 1 to receive the caller at this number. The called person (I assume an agent of some sort) presses 1, hangs up, and the CCX redirects the call to that number. If the Menu option times out, it's probably VM or an answering machine.

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RE: Webview Reports in IE 8

Started 2 weeks, 4 days ago (2009-11-17 06:56:00) by kre8or2007

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RE: OPCcap folder on ICM 7.2.5 increase with the log, how to turn it off?

Started 2 weeks, 4 days ago (2009-11-17 03:03:00) by david.macias

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RE: database partitioning for icm

Started 2 weeks, 4 days ago (2009-11-17 02:58:00) by david.macias