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It is doing it about every hour. There has not been a single event that the netgear DG834G has recognised as a resync. No logs that the PPP session has been renegotiated. And it always comes back as being 5 or 6 dB SNR - both before and after the event (I'm taking stats every 5 minutes and seeing no variation of SNR outside of that 5-6dB). The strange thing is that it is increasing speed as well as decreasing - normally you would see...

Footys, try changing gateway there has been a problem with a couple of the gateways lately some are performing better than others. Service status is here http://usertools.plus.net/status/archive/ and you can subscribe to receive the news updates here http://usertools.plus.net/status/email.php free serve f reedom 2s surf < n >ildram Z e N o2Access Z e N plus net BBYWPro http://www.thinkbroadband.com/speedtest/results/id/1...

In reply to a post by met68 : We have O2, AOL, C&W, Orange, Sky, TalkTalk and Tiscali as LLU providers on our exchange, I think we will be going with O2, as they seem to have good reviews generally. http://forums.thinkbroadband.com/general/t/3746405-o... Bob's broadband help site: www.robertos.me.uk ISP history: Demon dialup >> Freeserve dialup >> BT Broadband >> Prodigynet...

Mines now at 792K using that tester, Usenet is flying at 0K for non-ssl or 7.2K for ssl Edit And 3 mins later it jumps to 510K for SSL, very strange ------------------------------------------------------------------------------------------ There's room for all of Gods creatures ...... right next to the mashed potatoes! Edited by jeff1106uk (Sat 21-Nov-09 22:59:57)

I agree that a Netgear would usually show this. Have you tried another logging program such as Routerstats. One other thing - are you on a fixed IP address or a variable. If variable is there any indication that it has changed You could also raise a ticket with Plusnet to ask for the connection log over the same period.

Welcome to the club. Same story here. Moved from Mad as a Fish (MaaF - which should even be on the same network as PN) only a few weeks ago. Had a solid 6.5Mb or so BB connection with MaaF. Then we changed to PlusNet a few weeks ago and now have a solid 350Kbps download and 50 Kbps upload speed. Problem started 8 days ago and PN do not seem to even think there is a problem and have not responded at all, despite the fact that we spent more...

The PPP session may not be dropping if the modem is resyncing quickly, i.e. burst of noise is so short and resync time fast that it can do some before the PPP session timesout. Seen a few modems do this. Andrew Ferguson, andrew@thinkbroadband.com www.thinkbroadband.com - formerly known as ADSLguide.org.uk

Here you go Bob . Its still a bit vague in places though. Incidentally there's a post at the bottom of this thread saying they are trying PLAN A for the weekend which is either excellent or going to end in tears. Kevin H: Eclipse Flex 512 - Escaped their NAF Tiscali LLU, Fearing WMBC (Was Vispa Dialup) M: PlusNet BBYW-1 monthly 6.5Mbs - They gave up 18month madness

Thanks Asbo. Yes, that explains the Bronze traffic. I am not getting anything in the Gold Plated and Silver streams so I am on the correct profile. It still doesn't explain why my traffic is throttled to 0.8 because it is supposed to be at Line speeds ... or is it? .......................................................................................................... "When not prompted by vanity, we say little."...

wheel nut we came to the conclusion that the app is counting the upstream traffic as well hence why pro and payg users are also seeing 0x00 bronze recorded. you shouldnt see anything under 0x80 gold on payg, if you getting gold plated and sliver allso as 0x00 bronze then somthing is wrong Edited by ASBOdog (Tue 17-Nov-09 03:09:42)