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Ah! As I said, a few people are having trouble with the BT speed tester at the moment so I assumed it wasn't playing. My remarks about the BT speed still apply then, but the TBB test today is pretty poor, I would guess either pure congestion or traffic management. Yesterday's test may just be worse because it was later, or if you are getting lots of disconnects then maybe yesterday your profile was even lower, then rose...

Speed update Download speedachieved during the test was - 1845 Kbps For your connection, the acceptable range of speeds is 400-2000 Kbps. Additional Information: Your DSL Connection Rate :5536 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 2000 Kbps

The other HDMI sources, are they using the same HDMI lead and socket on the TV? To get two BT Vision boxes that have the same fault on just their HDMI output is odd, 100% sure he did change it, and not unplug all the leads and accidentally put the old box back? http://www.digitalspy.co.uk/forums/showthread.php?t=... not the same issue, but you may find others, or possible a solution. Andrew Ferguson, andrew@thinkbroadband.com...

If your problem is anything like mine, nothing short of being hooked up to a newl line card will fix it. Unfortunately, you will have to go right to the top to be heard and taken seriously - you are wasting your time talking to the call centres. P.S As a BT insider admitted to me the call centre staff have no power to recommend or implement even the most minor change. H Edited by has (Fri 06-Nov-09 19:45:31)

Hi CoolLukeHand Have dropped you a pm regarding this. Stuart

What you say is very true, but judging by the posts still complaining about speeds using BBC iplayer and YouTube, its a route to consider. www.funkychitchat.com

Do a speed test on http://speedtester.bt.com/ to see what the IP profile is set to. Sometimes you get a random noise spike on the line causing a low re-sync and it takes a couple of days for the speeds to come back up again... Or it could be throttling - once you exceed ~50gig in a month (up and down combined) they start throttling you - once you get the "80"gig warning letter they really start clamping down... but sometimes...

In reply to a post by andygegg : SO the only thing that would change is the support people? I'll still be on the end of 4km odd of copper which is where the problems come from. M8, if you're happy where you are that's fine with me, I simply provided an alternative for you. Vivaciti LLU Any ISP that thinks that selling my click traffic is acceptable is Misin PHORM ed

Yes, we think it is, too. We know Porthleven well - in fact we have a market stall there once a week in the summer so we have possibly met (scary, huh?). When I went into town this morning BT had the road up so there was clearly a line fault which has now been fixed and my speed is back to its usual blistering 700kb/s (at least I can look at the sea while I'm waiting for downloads . I had had a particularly frustrating episode with...

In reply to a post by djfunkdup : as in the context of your article is poss not for this site..?? You're clearly not a frequenter of Free Chat Abandon hope all ye who enter there ~~~~~~~~~~~~ Bill bill@thinkbroadband.com