Manufacturer Warranties and Protection Plans | Forum profile

Hello FiReBReTHa -   Kyle, from our Community Connector team, will be reaching out to you regarding your concern.  I appreciate your patience until he is able to contact you.   Thanks!

That's just the info the register uses. The only plans that have ever been sold on 360s are GSBTP plans, and PRPs.

I took my laptop in a few days ago to a local Best Buy branch. Geek Squad did not print out a work order for me. They also have my power supply and the laptop. I'm told I need a new hard drive and they are checking to see about a voucher for a new unit or for me to get a Windows 7 compliments of them for the issues, especially after physically damaging my unit in shipping. I bought my laptop in Jan. 09. They say now that i cannot extend...

ok, here is another lengthy, frustrating update to my issue.   So Allan informed me that the manager would be making a decision on the replacement of my TV by today.  Well today I receive a call from the manager "Walter" with Geek Squad.  He said he would be happy to offer me a loaner until my tv is either replaced or fixed.  He said it is a 37" LCD.  He said he would have to...

lilliek,   Welcome to our forums!   I sincerely apologize that you are having issues getting your new TV, after the defective unit was picked up from your home.  Being without a TV can be frustrating and I can understand why you are looking for answers.  I hope by now, some things have changed or you have been given a timeframe in which you will be receiving your TV.   I will be sending you a...

Hello 23aldir,   Oh my goodness, what a terrible experience!  I’m very dismayed to read about all the problems you encountered with your Whirlpool refrigerator.  I wish that everything would have run smoothly and I would be similarly distraught if I went through what you described.    So let’s diagnose all these problems you encountered.  While I cannot offer explanation why you ran...

Yes I registered my laptop online but when I called the manufacturer, they told me that they dont think they sent it to them. They think that they just told me they did and sent it to one of there geek squad agencies. Just more bull. I even had a phone call from the store saying my computer was ready for pick up and when I asked what the outcome was it was different than the last 3 calls I had gotten.

Hi tvless, Being without a TV during the holidays would be something most people wouldn’t want to go through, and I’m sure this is true for you too. I can also certainly understand you being frustrated with the delays in this repair that you have experienced so far. I would also be skeptical of any diagnosis, of what is wrong with your TV, which is done over the phone. This is exactly why we require our technicians’ to physically...

OK Dorothy, here is the latest. Matthew Johnson of Prattigan Technoligy Group Inc. just left my house. He and another technician came to fix my TV. After dismantleing my set and taking out the color wheel, which was shattered, they discovered that the part they waited 34 days for was not the right part. When I asked when they might have the right part and be able to fix my set, he replied he did not know. I also found it interesting that they...

Yae, I registered mine immediately. Here's the message on Toshiba's repair center web site: On Hold - Customer Issue | SO#: T1-NJQG8Z | "Non warrenty damage"