Etihad Airways | Forum profile

SYD-AUH-LHR, LHR-AUH-SYD. 2 legs were excellent, 1 was good and 1 terrible. Thought flight attendants were charming, Had the new suites on two legs and a fabulous product. Would agree with a previous comment about the last row of First overlapping with Business. Avoid 3D and G, in the old style planes - with the new suites it is not a problem. On our final leg from AUH- SYD the service was terrible - not offered pajamas, not offered to have...

YYZ-AUH-CGK and return. YYZ-AUH very pleasant, FA's generous in terms of drinks and never leave you thirsty. Meals were adequate for a 13 hour flight, consisting of 2 meals and 1 snack. AUH-CGK experience was great but slightly marred by passengers that were generally rude. Selection of IFE was good but movies were a bit outdated, and interface was slow. Seats generous in terms of width, leg room was adequate not outstanding. Planes were...

Y-class SYD-AUH-DUB. Aircraft clean and well-presented, catering exceptional for economy class. Inflight entertainment one of the best I've used, however the system can be temperamental. Our flight to Dublin was diverted to Manchester due to high crosswinds; we were kept on the plane on the ground for over an hour with very little communication from the pilots. Eventually we were told to disembark and again a lot of confusion about where...

SYD-CDG return - Etihad were recommended and the fares were cheap. Planes not new but clean and well maintained. The seat pitch in Economy class the best I have experienced. Cabin staff very good, food better than average. The thing that detracted from the experience was Abu Dhabi terminal. The multiple airside and boarding checks appeared to be designed as a make- work exercise certainly not as a speedy hassle free one. Never experienced it...

LHR-SYD return. I was flying business class and the lie flat beds are comfortable, the service was great although the attendants seemed a little surprised that I didn't want to eat every hour or so. The disappointing thing was that they only allowed one change per flight, I am flying for work and circumstances at work meant my flight was moved two days. When I then got a chance to fly home early (after being away for 6 weeks) I was...

MNL-CDG return Business Class. MNL-AUH legs on slightly worn 777's; AUH-CDG legs on newer A330. The flat beds are short for someone who's 6'1" - would have appreciated not having stoppers at the end so that feet can move freely. Catering excellent on all legs, staff was organized. AVOD with noise canceling headphones was decent, though selection is not among the world's best. Toilets kept clean most of the time,...

MAN-AUH-BKK-AUH-MAN. Service excellent and food was good. IFE reasonable but not such a good selection of recent films. Seats not comfortable. What is the idea of that movable board that they call a headrest. It is hard and uncomfortable and the seat would be more comfortable without it.

ETIHAD AIRWAYS customer review :  5 November 2009 by Tony Fielding-Raby   (UK)