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More site info...
3 Customer Service | Forum profile
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Forum profile page for 3 Customer Service on http://www.3g.co.uk.
This report page is the aggregated overview from a single forum: 3 Customer Service , located on the Message Board at http://www.3g.co.uk.
This forum profile page summarizes the general forum statistics such as: Users Activity, Forum Activity, and Top Authors, which are reported in either a table or graph below for a given reporting time period.
Additional forum profile information for "3 Customer Service " on the Message Board at http://www.3g.co.uk is also shown in the following ways:
1) Latest Active Threads
2) Hot Threads for Last Week
Warning: These statistics are generated using 'best efforts' and can experience delays and reporting errors at times. Please note that such statistics do not constitute a forum's popularity and/or exact posting volumes at any given reporting period.
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Posting activity on 3 Customer Service :
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Week
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3 Months
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Threads:
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13
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33
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101
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Post:
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23
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70
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196
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3 Customer Service Posting activity graph:
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Top authors during last week:
user's latest post:
Cancelling 18 month contract at...
Published (2009-01-07 20:27:00)
The only way is to pay the early termination fee or stick it until the ende of month 17 where you can resuest your 30 days notice of disconnection or request a PAC code. Which ever option you do you will be billed until the end of your 18 month contract.
user's latest post:
return address
Published (2009-01-07 14:21:00)
i have done this its a special delivery with insurance so im happy
user's latest post:
iv made a mistake ... help with...
Published (2009-01-03 11:30:00)
not recieved it yet. iv sorted it. they have cancelled teh upgrade and reverted me back to my old tariff. now i just wait and see in a couple of months time what's open to me.
user's latest post:
N96 Replaced (warning)
Published (2009-01-02 17:19:00)
Quote: Originally Posted by r.carder Hi all, My N96 died in my hands just over a week ago, it would not turn on or do anything - totally dead. After 4 phone calls and all the normal hassle of returning things I received my 'new' replacement. At this point I would own up to you fellow forum members that I am fussy with my gadgets. I always look after my things ie no scratches, everything in cases etc. The N96 they have sent me has a...
user's latest post:
I need to vent...sorry folks
Published (2009-01-04 22:38:00)
I was happily going about my business and receved a call from 3 customer service offering me an upgrade. I was on the talk n text 900 package with X-Series Silver add-on. This was on he 19th Dec... I was happy enough with the deal they offered me, even offered me an E71 which I quite liked the look of, my only concern was that my internet would be affected. I told the bloke that as I live on the net, that I didn't want anything changing...
user's latest post:
Has anyone managed to leave...
Published (2009-01-04 17:51:00)
Quote: Originally Posted by media guy I went and found my paperwork and it does actually say 18 month contract on it. I hit the roof because I couldn't believe I didn't notice it before. However 333 gave me the number for the ecommerce site (the website people) and their system said 6 month. They said they would update the information on my profile and that I'd get a call. I'll give them a few days and see what...
user's latest post:
Has anyone managed to leave...
Published (2009-01-04 19:44:00)
Afraid not. However phone 333 and say 'I have a problem with my contract length that I know the ecommerce department can help with. Can I have their number'. There shouldn't be any reason not to give it out.
user's latest post:
Cancelling 18 month contract at...
Published (2009-01-07 20:02:00)
Hi, This is perhaps a silly question to ask, however, I wouldn't mind leaving Three as soon as possible and felt as though it was worth a shout. I am coming up to the 15 month mark on my 18 month contract in the next few days. I wondered if there was any way in which I could perhaps cancel my contract? I could stick it out, however, I have coped and coped with a contract that has ended up being unable to meet my needs (it did at the time...
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Latest active threads on 3 Customer Service ::
No activity within last 3 months.
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Hot threads for last week on 3 Customer Service ::
Started 3 days, 5 hours ago (2009-01-06 19:15:00)
by bigbadbaz
hi, i have received a handset from three that i have told them i dont want they have sent out a return envelope but no address on the packet, do i just send the phone back to the glasgow customer service address that was on the enclosed letter or does it go to another address? Thanks Barry
Started 2 days, 3 hours ago (2009-01-07 21:45:00)
by saeybia
Three are completely doing my head in!! I got one of their INQ1 phones on 10th December which was faulty, me being me, I didnt do anything about it until about day 15 of having it, I didnt use it straight away etc When I got through to three they were extreamly helpful, they informed me that my phone could be collected and repaired or I could go into a three store and have it exchanged ...
Started 1 week ago (2009-01-03 00:04:00)
by baloo
ok so three called me and said they can offer me an upgrade. without thinking about coming on this site or reading into it i agreed to change from the following - rubbish nokia brick on 500 mins tarriff that i pay £15 a month for (i get £10 loyalty discount) to nokia 6600 fold on the mix and match £18 tariff with £3 paid for the video calling add on. at the time i thought this ...
Started 1 week, 5 days ago (2008-12-28 16:54:00)
by r.carder
Hi all, My N96 died in my hands just over a week ago, it would not turn on or do anything - totally dead. After 4 phone calls and all the normal hassle of returning things I received my 'new' replacement. At this point I would own up to you fellow forum members that I am fussy with my gadgets. I always look after my things ie no scratches, everything in cases etc. The N96 they have...
Started 3 weeks, 3 days ago (2008-12-16 13:24:00)
by Chelseagirl
getting debt collectors set on them or other associated problems? Wanting to leave them shortly, but worried about a ruined credit rating, hassle and stress, so advice on how to avoid this would be most welcome. I've read all the other threads about having debt collection companies set on you, so want to know how to avoid this! Thank you.
Started 2 days, 5 hours ago (2009-01-07 20:02:00)
by aidan1986
Hi, This is perhaps a silly question to ask, however, I wouldn't mind leaving Three as soon as possible and felt as though it was worth a shout. I am coming up to the 15 month mark on my 18 month contract in the next few days. I wondered if there was any way in which I could perhaps cancel my contract? I could stick it out, however, I have coped and coped with a contract that has ended ...
Started 5 days, 2 hours ago (2009-01-04 22:38:00)
by tunedwolf
I was happily going about my business and receved a call from 3 customer service offering me an upgrade. I was on the talk n text 900 package with X-Series Silver add-on. This was on he 19th Dec... I was happy enough with the deal they offered me, even offered me an E71 which I quite liked the look of, my only concern was that my internet would be affected. I told the bloke that as I live on ...
Started 2 days, 6 hours ago (2009-01-07 18:18:00)
by 3areliars
Ok, I have problems as a 3 customer - for 2 months but they have been flexible when I started the following - (I learned the hard way) 1. Record your phone calls, always, tell who you're talking to in 3 that you're recording them - gets some results 2. Make a list of what was said when you finish the call and who you were talking to. Note the time and the date. State during the call that you...
Started 3 weeks, 2 days ago (2008-12-17 09:08:00)
by senwar
OK, not sure if this is the right section. Anyway, phoned 3 on the 8th December to cancel the wife's upgrade to the INQ phone/contract. She just didn't like it. Anyway, they said they'd send a pre-paid bag out within 3-5 days. Nothing arrived by Monday (5 working days) so phoned up, and told not to worry, wait another 2 days. Nothing's arrived again in today's mail, so will be ...
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